Privacy Policy

At Lead Mapper, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our territory management and route optimization platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Platform includes:

1.1 Personal Data

Personally identifiable information that you voluntarily provide to us when registering for our Platform or when choosing to participate in various activities related to the Platform, such as:

• Contact information (name, email address)
• Account credentials (username, password)
• Billing information (credit card details, billing address)
• Business information you choose to share
• CRM integration data you authorize us to access

1.2 Derivative Data

Information our servers automatically collect when you access the Platform, such as:

• IP address
• Browser type
• Device information
• Operating system
• Access times and pages viewed
• Routes created and territory information

1.3 Location Data

When you use our mapping and route optimization features, we collect precise location data to provide our core services. This data is essential for:

• Creating optimized routes
• Generating territory visualizations
• Providing accurate navigation instructions
• Calculating driving times and distances

2. How We Use Your Information

We may use information collected about you via the Platform to:

• Create and manage your account
• Provide and deliver the services you request
• Process payments and billing
• Send administrative information, service updates, and promotional materials
• Respond to customer service requests and support needs
• Monitor and analyze usage patterns and trends
• Improve our Platform and user experience
• Develop new products, services, and features
• Protect against unauthorized access to our systems

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

3.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

3.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including:

• Payment processing
• Data analysis
• Email delivery
• Hosting services
• Customer service
• Mapping and geolocation providers

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Platform of any change in ownership or uses of your personal information.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights Regarding Your Data

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Update

You can review and change your personal information by logging into the Platform and visiting your account settings page.

6.2 Data Portability

You can request a copy of your data in a commonly used and machine-readable format.

6.3 Deletion

You can request that we delete or anonymize your personal data, subject to certain exceptions provided by law.

6.4 Opt-Out

You can opt out of marketing communications by following the unsubscribe instructions included in each email.

7. Children's Privacy

The Platform is not intended for use by children under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information as quickly as possible.

8. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. Please note that we transfer the data to the Switzerland and process it there.

9. Cookie Policy

We use cookies. Cookies are small data files that are placed on your device when you visit our Platform. We use cookies to:

• Remember your preferences and settings
• Understand how you interact with our Platform
• Enhance your user experience
• Provide secure authentication
• Analyze how our Platform is used

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Platform.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us