Top industries
Top industries
Industries
A homeowner with water spreading across the kitchen floor is not comparing your hourly rate to the next plumber's. They're calling down a list and booking the first one who says a real time. The shop that answers with a confident, accurate window wins, and usually never has to discount.
That window depends on two things: where every truck is right now and how the rest of the day reflows. Lead Mapper calculates the real arrival time from live truck positions and the current board, so your CSR quotes a number they can stand behind.
Live re-dispatch
One emergency shouldn't cost you the other eleven jobs on the schedule. Lead Mapper absorbs the insertion and protects the rest of the day automatically, so a single 8 AM flood doesn't turn into a string of "running late" apology calls by noon.
Trusted by field teams worldwide
22%
Less driving time per rep, per week.
6,000+
Stops in a single optimized route.
+38%
More client meetings completed each day.
One 8 AM flood, and the other eleven jobs still land on time.
Nights and weekends are where plumbing makes its premium money and loses its best techs to burnout. Most shops run the rotation on a whiteboard and a group chat, and the 2 AM call still ends up going to whoever happens to answer.
Lead Mapper holds the rotation. The after-hours call routes to whoever is on tonight, escalates automatically if they don't pick up, and captures the visit exactly like a daytime job, so Monday's office doesn't start with "what happened over the weekend?"
The tech on call sees only their calls. Everyone else's phone stays quiet. That alone is worth the seat.
Tonight's emergency rings Rosa. If she misses it, it escalates. No one else is woken up.
Plumbing carries liability that other trades don't. "It was already leaking when I got there." "That fitting wasn't part of my scope." "You said it was covered under warranty." Without proof, those conversations cost you money and reputation.
Your tech snaps a before and after, then talks for thirty seconds about what they found and fixed. Lead Mapper geotags the photos to the address, builds the service record and invoice line items from the voice note, and pushes it all to your CRM. The documentation exists because capturing it took no longer than the job did.
Where the margin is
The shops that win on profit, not just volume, price by the job at the truck and turn one-time calls into recurring members. Both depend on the tech having the right information in their hand and the office seeing the follow-through. That's a map-and-capture problem, and Lead Mapper solves it at the truck.
The tech builds the flat-rate quote on the phone with your real pricing, then the accepted job flows straight to the invoice. No "I'll call you with a number."
Service-plan members due for their annual surface automatically, and a tech gets routed past so the renewal happens at the door, not in an unread email.
Past installs, warranty coverage, and recent big jobs sit on the map, so a check-in route through a neighborhood after a re-pipe push is a five-minute plan.
Lead Mapper AI
Plumbing emergencies are random inside a day and deeply predictable across a season. The AI learns your patterns and gets the right truck moving before the dispatcher has finished reading the ticket.
Lead Mapper connects to the major plumbing field-service platforms directly and everything else through an open API. Customers, jobs, and your price book flow in; completed visits, photos, and invoice data flow back.
Not on the list? We build the direct integration for your team.
No implementation project
Three steps, about half an hour, no consultant required.
Sync your CRM or import a CSV. Customers, open jobs, and your price book land in Lead Mapper.
Draw your service area and set your on-call schedule. Escalation rules take a minute.
They download the app, see today's route, and capture jobs by voice. Onboarding included over 10 seats.
Straight answers
