Every HCP interaction has to be logged, every sample tracked, every detail compliant. That admin is where reps lose the hours they need for actual calls. Lead Mapper routes by HCP density, captures CLM-compliant calls by voice, and ties out every sample, on top of Veeva or IQVIA.
Your target HCPs have a required touch cadence, and missing it doesn't just cost a call, it costs share of voice to the rep who didn't miss it. The math is unforgiving: hit eight to ten quality calls a day across a territory that sprawls, or watch your frequency slip and your numbers with it.
Lead Mapper sequences the territory by HCP density inside health systems, clinics, and group practices, so the day holds the calls it needs to. The HCPs drifting below their target frequency surface on a dashboard, ranked, with the route to recover them before the cycle closes.
The tax on a pharma rep isn't the call, it's the call report. Mapping a conversation into the required interaction fields, the products discussed, the samples, the next step, all of it re-keyed into Veeva at the end of the day from memory that's already faded by the third stop.
Lead Mapper takes the rep's voice note in the parking lot and maps it to your CLM-compliant fields: interaction type, detailed products, key messages, follow-up. It posts to Veeva CRM or IQVIA OCE. The rep details and moves to the next HCP; the compliant record is already done, captured when it was accurate.
"Detailed Dr. Patel on the new indication, used the efficacy data card. She had a question on the dosing in renal patients, flagged for med info follow-up. Dropped four samples, she signed. Wants the speaker program invite for next month."
Sample mishandling is one of the fastest ways a rep, or a company, lands in trouble. Every unit has to be logged with the HCP, the date, the lot, the quantity, and a signature where required, and rep-level inventory has to reconcile against what corporate shipped. Done on paper or memory, it's a liability waiting to surface.
Lead Mapper captures the drop at the point of care: HCP, lot, quantity, signature, all on the phone. Rep inventory ties out against region and corporate in real time, and the compliance report exports on demand. The audit is a download, not a fire drill.
Every cycle has a tail of target HCPs who slipped: the ones you meant to get back to, the access that fell through, the practice you kept driving past. Lead Mapper makes that tail visible while there's still time to close it.
Target HCPs under their required cadence rank on the dashboard, so the gap is a worklist, not a quarter-end surprise.
Lead Mapper builds the route that sweeps the most below-frequency HCPs into the fewest miles, so recovery fits in a real day.
Best-time and access constraints per HCP factor into the plan, so the rep arrives when the office actually sees reps.
The AI learns which HCPs respond to which messaging and where access is hardest, then keeps the territory pointed at the calls that move prescribing.
Lead Mapper integrates with Veeva CRM including Engage, IQVIA OCE, and the major life-sciences platforms, with PromoMats-aware content handling. It owns routing and field capture; your system of record and your compliance posture stay intact.
Deployments include a BAA, SSO, and the controls your IT and compliance teams will ask about. Talk to us about your environment.
Three steps, with the controls your compliance team requires built in from day one.
Integrate Veeva or IQVIA and load your target lists, tiers, and frequency rules. BAA and SSO in place.
HCP locations, access windows, and health-system structures land on the map for density routing.
Reps get routes, compliant voice capture, and sample logging. Guided rollout for the team.
Hit frequency, keep samples audit-clean, and let the call report write itself. Talk to us about a compliant rollout for your field force.
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